At Grassmarket Craft Beer Festival, we are committed to protecting and respecting your privacy.

This policy outlines when and why we collect personal data from visitors to our website, how we process and protect your data, and the conditions under which we may share it with others, all in accordance with the General Data Protection Regulations (GDPR) 2018.

By using our website, you are agreeing to the data practices outlined in this policy.

If you have any questions regarding this policy, please contact us via email at [email protected] or in writing to Grassmarket Craft Beer Festival, 6 Albyn Place, Edinburgh, EH2 4NG. You can also reach us by telephone at 0131 221 9978.

Who Are We?

Grassmarket Craft Beer Festival is part of Signature Pubs Ltd, an independent hospitality group with venues across Scotland.

How Do We Collect Information From You?

We collect information when you:

• Use our website
• Purchase tickets or merchandise
• Complete a contact form

Why Do We Collect Information?

We collect information to:

• Enhance your experience on our website
• Provide you with event news, promotions, and updates
• Process ticket purchases and online orders
• Respond to queries submitted through contact forms
• Carry out any obligations arising from contracts between you and us
• Seek feedback on our services

What Type of Information Do We Collect?

The personal information we collect may include your name, email address, phone number, postal address, and IP address. If you make purchases on our site, your payment details are processed securely by third-party payment providers and are not stored by us.

Who Has Access to Your Information?

Grassmarket Craft Beer Festival and Signature Pubs Ltd are the Data Controllers. We do not sell your personal data to third parties and will not share your information for marketing purposes without your consent. We may share data with trusted third-party service providers to manage website functionality, process payments, and deliver email communications. These parties are bound by agreements to protect your data and only use it for specified purposes.

Third-Party Providers

• Payment Processors: Ticket and merchandise purchases are handled by secure third-party payment processors. If you have questions about payment security, please contact us.

How Can You Access or Update Your Information?

You have the right to request a copy of the personal information we hold about you. To do so, please email us at [email protected]. You can also request to have your data updated or erased where appropriate.

Cookies

We use cookies on our website to improve your experience and gather usage statistics. You can manage cookie preferences through your browser settings, though some website functionality may be affected.

Security

We take security seriously and employ SSL encryption to protect sensitive information like payment details. However, data transmission over the internet is not always secure, so any information you send is at your own risk. Once we receive your data, we will ensure it is securely stored.

Your Rights

Under GDPR, you have rights to access, correct, delete, or restrict the processing of your data. To exercise any of these rights, please contact us at [email protected].

Policy Updates

This privacy policy will be reviewed and updated as needed to reflect changes in our practices or legal obligations.